| What will the backup service be like if there is a | | | | set up a computer before. (Of course if you happen to |
| problem? | | | | live near Ledbury, we will set it up for you!) |
| Will service be on site? Does the vendor offer a | | | | Do I need a laptop or a PC? |
| collection service if there is a problem? If not, is the | | | | Generally PCs (personal computers) are cheaper. |
| vendor close enough for me take the computer back | | | | Laptops take up less space and can be stored in a |
| or will I have to pay to send it? Is it worth paying a little | | | | cupboard. A PC will always be on show but set up |
| more to a local dealer with immediate access to | | | | ready to use. A laptop can do EVERYTHING a PC |
| backup services if/when something goes wrong? | | | | can do (this is a question we are often asked.) |
| Will the vendor sell me something more expensive or | | | | BEWARE of 'bundled' (free, included) printers. |
| complicated than I need? | | | | Often the ones included are the ones they couldn't sell |
| Talk to them and get a quote from more than one | | | | any other way because they are the most expensive |
| vendor. A reputable dealer will sell you what you want | | | | to run. Check the cost of replacing the ink cartridges |
| need, not what they want to sell you. | | | | here BEFORE accepting the printer. It might turn out to |
| Is an installation service offered? | | | | be CHEAPER to buy a separate printer which uses |
| Helpful if you are a mature beginner and have never | | | | cheaper, compatible cartridges. |