| Your computer crashes when you need it most! | | | | " I want to sort the problem as quickly as possible" I |
| This happened to me recently and I admit I am not a | | | | pleaded. |
| techno-geek. Unfortunately I had not been saving my | | | | He then explained exactly what I needed and where |
| work and two and a half hours of two fingered typing | | | | to get it. |
| was lost. | | | | The answer to the problem was a range of software |
| I must admit that apart from quite a few obscenities I | | | | that would keep my machine tuned up, virus and |
| was totally lost and I desperately needed my machine | | | | spyware free with a few other bells and whistles. |
| back up and running as soon as possible. | | | | Again I freely admit that I am rather illiterate when it |
| The local paper gave me loads of "computer experts" | | | | comes to technology so for all the others like me this |
| who would call out and repair the problem quickly. | | | | is what my new best friend suggested I needed. |
| However when I asked about price and time it was | | | | 1. Anti Virus/ Anti Spyware software. |
| anywhere from twenty four to seventy two hours | | | | This keeps all the little nasties out of your computer. |
| before I would get my computer back. | | | | 2. Disaster backup and recovery. |
| They all had one thing in common, they all started to | | | | This bit backs up all your data, operating system and |
| say that I would need loads of new software and that | | | | applications and safely recovers your hard disk from a |
| they would "flatten" the hard drive, (using a hammer I | | | | crash. |
| presume),and that I would loose most if not all of my | | | | 3.P.C. Optimisation. |
| files and data. | | | | This is the bit that keeps your registry clean, managing |
| As if the thought of loosing loads of work was not | | | | programmes and generally making your PC faster. |
| enough they started talking about costs of time, | | | | 4.Home Networking Manager. |
| collection and delivery charges, loading new software, | | | | This connects and manages security and shares files |
| checking and rechecking. | | | | across your home network. |
| In all honesty it would have been cheaper to buy a | | | | Best part was he even told me where to buy it online, |
| new computer. | | | | He happens to sell it from his online store, and the price |
| It was the last call that restored my faith in human | | | | was amazing. |
| nature. | | | | The moral of the story is that this guy who I didn't |
| A simple one line advertisement said help with | | | | know from Adam, has now got a loyal customer for |
| computer problems. So after a ten minute call this | | | | life. |
| really nice guy explained what I needed. | | | | He helped me resolve my problem very quickly at a |
| His first statement, after I explained the problem, was | | | | very reasonable cost. |
| "Do you want to buy a quarter inch drill bit or do you | | | | He didn't give me the usual techno babble that older |
| want to drill a quarter inch hole?" | | | | people like me usually have to put up with, he just |
| "What are you talking about". | | | | solved the problem. |
| "Simple really, do you want all the whizz kid speak or | | | | Faith in human nature restored. |
| do want to know how to sort the problem?" | | | | |