| Remote computer support is needed if you're unable | | | | Don't be scammed - often online inspection personnel |
| to get local computer help, you want someone to fix | | | | will take over your computer and steal personal |
| your laptop problem quickly, or you don't have money | | | | information such as credit cards, insurance, passwords, |
| to afford on site repair or home technicians. | | | | etc. |
| In this article, I'll address: | | | | Whether laptop or desktop, PC or mac, best Anti-virus |
| -What is remote repair? | | | | or no Anti-virus, they can still do this. |
| -How do I find the best remote support technicians? | | | | How can I leverage free remote support options? |
| -How can I leverage free remote help options? | | | | #1 is to ask friends and family. They are more |
| What is remote computer support? | | | | trustworthy, and the computer help is usually free. |
| This basically happens via the internet - thus you must | | | | #2 is to ask desktop forums specific questions. They |
| have a computer internet connection, preferably | | | | will tell you how to solve your software problems, |
| broadband, cable, ISDN, etc. | | | | without needing to remotely take control of your PC. |
| Remote computer help requires teleconferencing a | | | | #3 is to find free electronics forums - there are plenty |
| technician to take over your computer and fix | | | | of these through Google and Yahoo! search. Setup a |
| problems as if they were sitting in front of your laptop | | | | Skype account, and a video teleconferencing account, |
| or desktop. | | | | and you can get started on free repair support! |
| At the same time, support personnel will be talking to | | | | Anything else I need to know about distance desktop |
| you on the phone or via VOIP for you to describe the | | | | repair? |
| problems and help aid in the solution. | | | | There are many options - from online assistance over |
| Remote laptop and desktop help works best for | | | | phone, to support by videoconferencing, to support by |
| software issues - hardware is very hard to solve over | | | | technicians taking control of your desktop through a |
| the phone or internet. | | | | remote portal. |
| How do I find the best remote laptop support | | | | Consider variables mentioned earlier - price, reliability, |
| technicians? | | | | and availability. With all computer problems, you want |
| Start with Google Search. Look for the following | | | | them fixed fast! It's frustrating dealing with very slow |
| keywords: | | | | computers and not knowing how to troubleshoot |
| -remote laptop repair | | | | computers when needed. |
| -distance desktop inspection | | | | Finally, think about local repair centers. These are not |
| -online PC installation | | | | much more expensive and can be much more reliable. |
| -best PC technicians | | | | These local shops and support stores are |
| -remote PC technicians | | | | brick-and-mortar, so you worry less about scams. |
| -internet laptop repair | | | | It's just another option if you're not 100% sure of |
| That's just a start. When finding remote diagnostic | | | | remote computer support. |
| options, you need to consider price, availability, | | | | Hope that helps, best of luck in solving all of your |
| expertise, and references. | | | | hardware and software problems. |